Question 1

Can you work on apartments and rentals?

Accepted Answer

Yes. Lockouts, rekeys between tenancies and mailbox locks in apartment blocks around Greenville are regular work. Landlords and managing agents can call us direct.

Question 2

What areas do you cover?

Accepted Answer

The technician comes to you. That map is where most of the week is spent.

Question 3

Do you install deadbolts and upgrade existing doors?

Accepted Answer

Yes. Routine work includes installing deadbolts, replacing tired cylinders and fixing doors that never really locked. The technician inspects the door before saying what it needs.

Question 4

What about a locked safe or cabinet?

Accepted Answer

In most cases yes; the make and how it is secured decide it. Give the dispatcher the brand and approximate age so the technician brings what that model needs.

Question 5

There was one key to the house and it is gone. What now?

Accepted Answer

Call and say exactly that. It depends on the lock: open and rekey, or replace the cylinder and cut new keys on the spot. Whichever it is, you end up with keys that work.

Question 6

Do you make sure it's my door before you open it?

Accepted Answer

Yes. It is part of the job, not a formality. Before anything is opened, the technician checks photo ID and a link to the address. A locksmith who skips that question is a risk, not a shortcut.

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